Support
Axon Ivy Support is committing to provide high-quality, technical support for quick problem solving, training or consulting. This protects your Axon Ivy investment and lets all participants sleep well.
If you open a support ticket, please share the following information: (* if available)
- Product / Service: Designer, Engine, REST Service, Web Service or Database
- Version: E.g. 8.0.20
- Description: Detailed description of your problem
- * Way to reproduce: Detailed way how your bug or problem can be reproduced
- * Stacktrace / Log: Share stacktraces as text or log files as attachments
- * Screenshots: Share screenshots as attachments
- * Configuration: Share your yaml configuration files as text or attachment