The Axon Ivy Engine sends emails for different purposes:

  • In-process mails. Sent within a process via the mail step.

  • New task assignments and daily task summaries to users.

  • License expiration reminders to the administrators.

For the Axon Ivy Engine to be able to send emails, you have to configure an email server in ivy.yaml:

 1# sample ivy.yaml that configures an email server:
 3  Server:
 4    Host:
 5    Port: 25
 6    MailAddress:
 7    User: someuser
 8    Password: somepassword
10  DailyTaskSummary:
11    # Time of day when the task summary mails will be sent.
12    TriggerTime: "02:00"

You can configure task email notification settings for new task assignments and daily task summaries at security system level in ivy.yaml:

1# ivy.yaml located in e.g. <configuration>/ivy.yaml
3  default:
4    EMailNotification:  
5      DailySummaryOn: monday, tuesday, wednesday, thursday, friday
6      OnNewTasks: true

Users can customize their notification settings in a workflow UI like the Portal. The content of the task email notifications can be customized by providing custom Ivy email processes.